Who is Juniper
As a leading aged care agency with over 70 years of experience, Juniper offers a wide range of quality residential care facilities throughout metropolitan Perth and regional Western Australia, as well as home and community care services.
What did we provide
- MPLS Network
- Voice Services – Unified Comms
- Device as a Service
- Managed Services
- Mobile Device Management
Motivated by the need to transform its IT operations to support the aging population, Juniper partnered with CorpCloud as their managed service provider (MSP) and Internet Service Provider (ISP).
CorpCloud overhauled the Wide Area and Local Network to both Metro and Rural sites, improved Wi-Fi connectivity to all Juniper residential homes, transformed their voice services with our Unified Communications platform and equipped care teams with mobile devices.
CorpCloud delivered a fully managed support service desk and device as a service, through which Juniper leased new hardware such as iPads, smartphones, and Microsoft Surface Books as part of their ‘Care on the Go’ program.
Moving away from the traditional workstations, ‘Care on the Go’ allowed caregivers and nurses to update health records of residents and engage with residents wherever they are most comfortable.
Staff now have greater flexibility and more time to work collaboratively with residents when discussing and recording their care needs, and personal interests while upholding the security and privacy of personal information. The introduction of iPads at facilities has also enabled the use of technology in therapy practices and activities for residents.
Juniper residents now use technology daily, helping them stay connected to their world. Wi-Fi services enable convenient access to online communication with family and friends and the option to purchase subscriptions to streaming services of their choice.