Revolutionising Healthcare Connectivity for an Integrated Specialist Group
Clinical Integration Services (CIS) is a leading Australian healthcare provider specialising in cardiovascular, respiratory, cardiometabolic, and sleep health services. With clinics across Western Australia and Victoria, CIS operates in an environment where reliable communications, secure data transfer, and dependable technology are essential to day-to-day service delivery.
CorpCloud Pty Ltd partnered with CIS to strengthen the technology and connectivity foundation behind its operations, helping support communication, infrastructure reliability, and the secure movement of information across sites.
About CIS
CIS Group’s model is built around integrated, multidisciplinary healthcare. Its services bring together specialist assessment, diagnostic services, and treatment pathways across multiple disciplines, with a mission to deliver integrated and focused healthcare services of the highest quality.
The organisation also publicly emphasises values such as excellence, integrity, innovation, collaboration, empathy, and courage. These themes make clear that CIS is not simply a specialist network. It is a care-focused organisation built around coordinated service delivery and long-term patient support. For an organisation working across multiple clinics and specialties, the systems behind the scenes matter. Reliable connectivity, responsive communications, and trusted IT support all help create the operating environment teams need to work efficiently and confidently. This is especially important in healthcare, where staff rely on timely access to information and consistent coordination across sites.
The Challenge
CIS was looking for a Western Australian telecommunications partner that understood its future IT roadmap and could support the safe, secure, and rapid transfer of patient data across all sites. The organisation needed a partner capable of helping modernise and support the infrastructure behind an integrated healthcare model spanning both Western Australia and Victoria.
In a setting like this, technology issues are more than technical inconveniences. Connectivity, communications, and infrastructure reliability all affect how efficiently teams work, how quickly information moves, and how confidently staff can respond in time-sensitive situations.
As Dr Philip Currie explains:
“The problem and more importantly, the competitive advantage for this business, is to be able to connect all of our sites and move data around seamlessly and securely. Because we’re dealing with medical data, we have to have even higher standards than others.”
That captures the core challenge clearly: for CIS, seamless and secure connectivity is not just an IT issue. It is part of the organisation’s operational and clinical responsiveness.
Why CorpCloud
CorpCloud partnered with CIS to help overhaul WAN and LAN environments across Western Australia and Victoria, while also auditing and optimising the broader IT environment. The engagement was built around more than supplying individual services. CIS needed a provider that could align with its future direction and support a more reliable, better-connected operating environment.
CorpCloud’s local presence, practical support model, and ability to deliver across connectivity, internet, voice, Wi-Fi, and ongoing support helped make the partnership a strong fit for CIS’s operational needs.
What CorpCloud Delivered
Connectivity and Network Infrastructure
CorpCloud implemented an MPLS network to support secure and fast transfer of patient data across CIS sites. Reliable internet services were also provided to strengthen overall connectivity and improve data transfer capability.
Voice and Communications
CorpCloud delivered voice services through its Coras solution to help streamline communication within CIS. A tailored telecommunications call centre was also implemented to help reduce lengthy wait times and improve live reporting.
Wi-Fi and Site Access
Improved Wi-Fi connectivity was introduced to support more seamless access to critical information across all CIS sites.
Ongoing Support and Reliability
CorpCloud also provided 24/7 support to help CIS address network and IT concerns and maintain confidence in the reliability of its infrastructure.
What Improved
Dr Philip Currie a cardiologist, CEO and founder of Clinical Integration Services
Stronger Day-to-Day Reliability
With more robust connectivity, communications, and support in place CIS gained a stronger operational foundation across its sites. CorpCloud’s services were designed to improve reliability and reduce friction in the systems staff depend on every day.
More Responsive Communication
The implementation of a tailored telecommunications call centre aimed to reduce wait times and enable immediate live reporting, helping improve communication flow within the organisation.
Greater Confidence in Time-Sensitive Situations
Faster transfer of patient data and more effective communication channels helped strengthen CIS’s confidence in responding quickly to urgent cases and critical situations.
Dr Currie puts that value into practical terms:
“I would definitely recommend CorpCloud in regard to what they have been able to provide us, especially in the cardiac sphere. It is not uncommon that on a daily basis, we directly admit a patient into a hospital with something severe. So the ability for us to get the patient to call us, immediately answer, and then book a test today and tomorrow is essential. This is where CorpCloud has come in and really helped us.”
This is where the partnership becomes especially meaningful. CorpCloud’s support helped strengthen the communications and connectivity environment CIS depends on situations where speed, responsiveness, and reliability matter.
Better Focus on Core Service Delivery
With fewer concerns around IT reliability and communications performance, the CIS team was better positioned to focus on its primary role: delivering high-quality healthcare services.
Client Perspective
For CIS, the value of the partnership is not just in technical delivery. It is in helping create the dependable operating environment required for a healthcare organisation working across multiple sites, managing sensitive medical data, and responding quickly in urgent situations.
Dr Philip Currie’s comments reinforce that CorpCloud’s role has been both operational and practical: helping CIS maintain seamless, secure connectivity and supporting the responsiveness needed in a real clinical environment.
Closing
In integrated healthcare, reliable technology is not just a back-office requirement. It supports communication, coordination, responsiveness, and the operating environment clinicians and teams rely on every day.
If your organisation is looking for a trusted local partner across connectivity, communications, and managed IT, CorpCloud is ready to help.